Think Like a Customer

Marketing, Sales, CRM, Business Intellligence best practices, technology, measurement, customer experience discussion

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RSSBank sales tips (1)

Date Title Comments Rating
2008-07-15 Bank Panic, Did your banker call, email, text, drive to you 0 None

RSSBanking CRM (1)

Date Title Comments Rating
2008-07-15 Bank Panic, Did your banker call, email, text, drive to you 0 None

RSSBlogEngine.NET (0)

Date Title Comments Rating

RSSbusiness intelligence (1)

Date Title Comments Rating
2008-10-08 Change All Your Assumptions... By 3:00 pm Today 0 None

RSScrisis analytics (1)

Date Title Comments Rating
2008-10-08 Change All Your Assumptions... By 3:00 pm Today 0 None

RSSCustomer Architecture (1)

Date Title Comments Rating
2008-07-15 Bank Panic, Did your banker call, email, text, drive to you 0 None

RSSCustomer Case Study (1)

Date Title Comments Rating
2008-07-15 Bank Panic, Did your banker call, email, text, drive to you 0 None

RSSCustomer Communications (1)

Date Title Comments Rating
2008-07-15 Bank Panic, Did your banker call, email, text, drive to you 0 None

RSScustomer information (1)

Date Title Comments Rating
2008-10-08 Change All Your Assumptions... By 3:00 pm Today 0 None

RSSCustomer Service (1)

Date Title Comments Rating
2008-07-15 Bank Panic, Did your banker call, email, text, drive to you 0 None

RSSDisaster Recovery (1)

Date Title Comments Rating
2008-07-15 Bank Panic, Did your banker call, email, text, drive to you 0 None

RSSexecutive leadership (1)

Date Title Comments Rating
2008-10-08 Change All Your Assumptions... By 3:00 pm Today 0 None

RSSSelling (1)

Date Title Comments Rating
2008-07-15 Bank Panic, Did your banker call, email, text, drive to you 0 None

RSSsoftware buyer beware (1)

Date Title Comments Rating
2008-07-31 Ease of Use is a Myth, Software Buyer Beware 0 None

RSSsoftware evaluation (1)

Date Title Comments Rating
2008-07-31 Ease of Use is a Myth, Software Buyer Beware 0 None

RSSsoftware rfp (1)

Date Title Comments Rating
2008-07-31 Ease of Use is a Myth, Software Buyer Beware 0 None

RSSsoftware sales (1)

Date Title Comments Rating
2008-07-31 Ease of Use is a Myth, Software Buyer Beware 0 None

RSSstrategic marketing (1)

Date Title Comments Rating
2008-10-08 Change All Your Assumptions... By 3:00 pm Today 0 None

Total

3 posts
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About Michael R. Hoffman

I am CEO of CLIENT x CLIENT, a company I started to help companies measure, understand and improve customer performance.   

In this blog I will comment on customer performance, customer experience design, marketing automation, analytics, database marketing technology. tools and tactics from a corporate view and a customer view. After all, CEO's, managers, sales people, customer service operators, shareholders and analysts are customers too.  

Have a comment, question, challenge or experience to discuss - call me at 908.350.301

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Disclaimer

The opinions expressed herein are my own personal opinions and do not represent my employer's view in  anyway.

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