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	Michael R. Hoffman, CEO We started CXC to help companies leverage technology, analytics and strategy to improve customer experiences and optimize yield per customer. "I have been fortunate to work with many companies seeking to optimize customer value through a combination of business intelligence, database marketing and CRM. All these companies were looking for a way to link operations and finance to customer performance while asking: 'How can we be easier to do business with? How can we grow customer demand? How do we reduce risk? How do we avoid commoditization? I am grateful to all the talented people I have worked with at World Vision, Citi, Chase, BellSouth, Kraft, Microsoft, Northwestern Mutual, DoubleClick, the global, national and local banks and many other individuals that have culminated into the foundation of CxC's customer management best practices. Client x Client is committed to designing, delivering and measuring best in class customer value optimization solutions." Michael led strategic development and relationship management at ClientLogic and DoubleClick and headed global financial services database marketing sales for Experian. He was an early customer and employee of Customer Insight Company (CIC) where he designed and sold database marketing solutions to over 200 customers. MRHoffman@CLIENTxCLIENT.com Direct: 908.542.1134

	Amy Hubbell, Director Experience Design and Analysis Amy is responsible for analyzing clients’ customer experiences and developing experience management strategies that drive profitable growth. Amy also leads CxC’s consulting practice for financial services, and was recently referred to as the "Queen of bank profitability", by Ric Carey, SVP Sales and Service, Umpqua Bank at the BAI Smart Tactics and Profitability Conference. Amy is a pioneer in bank customer profitability analytics combining finance oriented profitability models with customer and marketing data to create actionable metrics. Amy is a strategist and marketer with experience at Accenture, Visa and Wells Fargo. As a senior manager in Accenture's CRM practice, she was responsible for developing customer relationship management strategies. Prior to joining Accenture, Amy consulted to clients on how to transform data into customer insight. Amy has performed groundbreaking work in predictive modeling for marketing applications -- including next product purchase prediction, multi-dimensional segmentation strategies and retention. She holds a bachelor’s degree from Loyola University, and an MBA from Tulane University’s A.B. Freeman School of Business. AHubbell@CLIENTxCLIENT.COM Direct: 415.786.4289

	Jeremiah Sullivan, CFO/COO Jerry is responsible for the general management, strategic relationships, business development and financial activities of the company. Prior to joining CLIENTxCLIENT, he served as the Managing Director of The Diamond Group, a New Jersey based private equity firm. He brings tremendous depth of experience in management consulting, corporate finance, international business development and commercial banking. He holds B.S. Degree in International Relations from Edmund A. Walsh School of Foreign Service at Georgetown University and M.B.A. from the Amos Tuck School of Business Administration at Dartmouth College. JSullivan@CLIENTxCLIENT.com Office: 908.350.3012
	Subject Matter Experts CLIENT x CLIENT leverages our network of subject matter experts with proven success in each area our client's situations require. Our team has proven, measureable success in client and vendor environments. CxC's solutions emphasize transferring knowledge and best practices to our client's team to ensure long term client success.

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