Customer Worthy Book

Customer Worthy The Company Guide to Customer Experience Management

Customer Worthy provides the simplest yet most comprehensive approach to customer experience management for giant companies, Fortune 500, small companies and start-ups.

  1. Motivate and manage employees with customer-based metrics

  2. Employees instantly 'get' their customer experience purpose

  3. Link every company function from advertising to sales, to finance, operations, distribution, manufacturing and service to customer performance

  4. Visualize, Monetize, Analyze, Optimize customer experience using the CxC Customer Experience Matrix methodology

  5. Customer Worthy elevates customer experience management to the executive suite

Over 240,000 downloads - Customer Worthy fuels CX movement and provides digital transformation roadmap