Customer Worthy Book
Customer Worthy The Company Guide to Customer Experience Management
Customer Worthy provides the simplest yet most comprehensive approach to customer experience management for giant companies, Fortune 500, small companies and start-ups.
Motivate and manage employees with customer-based metrics
Employees instantly 'get' their customer experience purpose
Link every company function from advertising to sales, to finance, operations, distribution, manufacturing and service to customer performance
Visualize, Monetize, Analyze, Optimize customer experience using the CxC Customer Experience Matrix methodology
Customer Worthy elevates customer experience management to the executive suite